Testimonials

See What Others Are Saying About CLS Facility Services

For more than 50 years, CLS Facility Services has proudly supported companies with anywhere from a few dozen locations to a few hundred across multiple markets nationwide. Each program has led to meaningful, measurable results for our clients, and we’re grateful to those that have shared their appreciation and comments with us. Explore our testimonials below to see how we’ve delivered success in each asset management program entrusted to us.

Learn more about what makes CLS the asset management partner of choice for so many companies across the country, then connect with us to build your own maintenance solution.

Beck Center For The Arts

I am writing to express my appreciation for the work CLS Facility Services conducted for Beck Center for the Arts (Beck Center) during 2012. You are welcome to share this letter with other potential clients, as a statement of my recommendation and referral.

The work of CLS included a full lighting audit and analysis of the lighting in each room of Beck Center’s three buildings, including a room-by-room lighting retrofit solution for each location.  In some areas, you recommended “no change” in spaces where the lighting was already energy efficient or
a retrofit would not be cost effective at this time. In other
areas, you made recommendations for removing fixtures in order to increase energy savings.

We received a detailed proposal, including project cost, estimated energy savings, and estimated rebate opportunities.  CLS analyzed our utility bills to examine our current rates in order to provide precise calculations, providing detail in describing the look of the new lighting, the environmental impact and energy savings, and also different options on the color of the light that we could select from for our facility.

CLS talked about areas where new fixtures were recommended, but how we could save money by retrofit the existing fixtures, in order to keep the project cost efficient for us.  We received detailed product specs for the newly installed equipment, in addition to warranty information on the lamps and ballasts.  CLS managed the delivery of materials, conducted the complete installation in less than 2 weeks, and took care of recycling the materials that were removed during the lighting project.

We had many workshops where children were in various rooms and the technicians worked with our schedule to install the new lighting in those rooms when the time was appropriate for our business. There was almost zero disruption of our day-to-day activities during a busy time of year.

The result is a clean, pleasantly bright lighting level throughout our three buildings.  I am grateful for your attention to the satisfaction of our constituents and the customer service you provided to me and my staff. Thank you again for your good work on this project.

Sincerely,

Lucinda Einhouse
President & CEO
Beck Center For The Arts

Delaware Family Properties

As an absentee commercial property owner/manager, CLS Facilities Services has been an invaluable resource and has provided priceless peace of mind that our preventative and emergency HVAC, plumbing, and electrical requirements are/will be addressed, all by calling a single 800 number. We have utilized both CLS Facility Services’  preventative maintenance services as well as its emergency services, particularly as it relates to our HV AC systems.  With respect to CLS Facility Services’  emergency services, CLS Facility Services has provided such services when we needed them, challenged the service technician to “right-size” the solution, audited the price of the technician to make sure that our cost was reasonable and market-based, and made sure that the work was completed in a timely-fashion without undue disruption to the tenant.

Of particular note was the service that we needed Friday afternoon, December 23, 2011 before the long holiday weekend.  The HVAC at one location stopped working.  CLS Facility Services made sure that we had space heaters in-place before the end of the business day, quoted the work/cost to replace the failed equipment early the following week, and then followed up to let us know that if the scope of work was approved within a specific timeframe, then we would not incur the cost of an additional week of space heater rental.  CLS Facility Services was clearly looking out for the owner’s  best interests.

In conclusion, we highly recommend CLS Facility Services to property owners and managers who are seeking an HVAC, plumbing, and electrical service provider with unparalleled integrity, service levels, and client commitment.  The decision to enlist CLS Facility Services to be our preventative maintenance and emergency service provider was clearly the right decision for us.”

Andrew Gelfand
Owner
Delaware Family Properties

Countrywide Home Loans

Thank you guys for all your help, for always being on time and accurate, your whole team is a pleasure to work with.

Keep up the great work….you guys are great!!!!!!!

Amber Atkinson
Service Center Representative
Countrywide Home Loans