Meet Our Senior Team Leader in Customer Service
Recently celebrating her 10-year anniversary with CLS Facility Services, Stephanie Harmon is the definition of positive energy, responsibility, and leadership. She is an integral part of our team and supports all of our clients—many of whom she has worked with from her very first week at CLS.
Her responsibilities include helping our clients with day-to-day service items, managing our on-call services, customizing in-depth reporting, and leading our account managers to new levels of excellence.
Those who work with Stephanie know she always brings an enthusiastic smile and passion to her work and leadership. She truly shines at setting high standards and getting the job done. For her, the feeling is mutual—Stephanie shared:
“I couldn’t imagine working with a better group of people. This truly is my work family.”
How She Keeps CLS Moving Forward
Through computer skills, informative updates, and elite attention to detail, Stephanie always takes great pride in managing dozens of work orders with innate dedication. She supports our project teams to ensure our vendors produce great results and our clients receive optimal outcomes.
Stephanie is a key part of our Activities Committee, in which she helps CLS plan company events and ensure that our staff is part of a great work environment. She received a well-deserved promotion to Senior Team Leader and continues to thrive!
Making Sure CLS Clients Are Truly Partners
For more than a decade, Stephanie has been a true leader in fostering client success and ensuring CLS brings great tenure to our client and vendor partnerships—but she believes the feeling is mutual:
“We work with a great group of clients. They know we have their back and they have ours. Knowing our value and having a great partnership makes my job simple.”
Many CLS client partnerships exceed 10 and even 15 or more years, and Stephanie is a key part of that trust and success.
A Career of Success and Dedication
While Stephanie continues to leave her footprint here at CLS and helps the company to grow, she is incredibly dedicated to her family. She is a mother of two beautiful daughters, Braelyn and Bryce, and enjoys vacationing in Chautauqua with her family. She also keeps the bar set high for our CLS team when it comes to fitness and enjoys lunchtime workouts every day! She also makes a mean buffalo chicken dip and blesses our team with her culinary skills during our company meals.
Our CLS family is fortunate to have Stephanie as an integral part of our team, and we enjoy working with her and all that she brings to our company!